Remember, what you say comes back to you.

Kids instinctively know - although they will argue to the contrary - that they really are not mature enough to make good decisions on some important issues.

You can disagree without being disagreeable.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

A good relationship is when someone accepts your past, supports your present and encourages your future.

Giving is like a muscle. To be strong, you have to exercise it, and to grow as a person, giving is the exercise. You can't really enjoy anything without sharing it.

Habits are funny things. What's funny, or rather tragic, is that bad habits are so predictable and avoidable. Despite this, there are people by the millions who insist on acquiring habits that are bad, expensive, and create problems. The habit they weren't going to get, got them!