Whether it's eight o'clock in the morning or eight o'clock at night, I always try to greet others before they have a chance to speak to me.

My first professional job was to sell heavy-duty water less cookware.

One of the ways we communicate that we can be trusted is in the way we care for other people.

It's absolutely true that unless you can instill discipline upon yourself, you will never be able to lead others.

Be careful not to compromise what you want most for what you want now.

You are the only person in existence who can use your potential. It is an awesome responsibility.

The complaining customer represents a huge opportunity for more business.