Remember that failure is an event, not a person.

When you develop a game plan to get what you want, you will develop a belief that you can get it.

People who have good relationships at home are more effective in the marketplace.

Many people who want to be great aren't willing to do the work to make it possible!

Life is about balance. Be kind, but don’t let people abuse you. Trust, but don’t be deceived. Be content, but never stop improving yourself.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Fear is the darkroom where negatives are developed.