There are no traffic jams when you go the extra mile.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Each failure brings you one step closer to success.
Obviously, there is little you can learn from doing nothing.
Dreams grow if you grow.
Failure is an event, never a person; an attitude, not an outcome; a temporary inconvenience; a stepping stone. Our response to it determines just how helpful it can be.