Circumstances don't create character. They reveal character.

When you give directives to a child, especially a teenager, you must consider the nature of your child.

You never know when a helping hand will change another person's entire life.

At 25, I was in the audience of my first professional speaker, Bob Bales. His presentation got my attention. I had never seen anyone having so much fun 'at work' and getting paid for it!

It's easier to explain price once than to apologize for quality forever.

Profitability comes from loyalty, productivity, and having a character base from which to work.

We should never let our experience influence what we think about our potential.