Success is the doing, not the getting - in the trying, not the triumph.

If you go out looking for friends, they'll be scarce. If you go out looking to be one, you'll have all the friends you need.

The complaining customer represents a huge opportunity for more business.

Everybody says they want to be free. Take the train off the tracks and it’s free-but it can’t go anywhere.

A productive employee who is kept busy working at his or her job is far more likely to be happy at that job and less likely to look for employment elsewhere.

When I became proficient as a salesman I was invited to teach new hires.

Success is dependent on the glands - the sweat glands.