Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company.

Nobody on the face of the earth can make you feel inferior without your permission.

If you will be hard on yourself, life will be easy on you. But if you insist upon being easy on yourself, life is going to be very hard on you.

If standard of living is your major objective, quality of life almost never improves, but if quality of life is your number one objective, your standard of living almost always improves.

At 25, I was in the audience of my first professional speaker, Bob Bales. His presentation got my attention. I had never seen anyone having so much fun 'at work' and getting paid for it!

Failure is an event, never a person; an attitude, not an outcome; a temporary inconvenience; a stepping stone. Our response to it determines just how helpful it can be.

I'm not in the speech making business. I'm not in the seminar business. I'm not in the writing book business. I'm in the changing lives business.