Most people consider me an optimist because I laughingly state that I would take my last two dollars and buy a money belt.

We need to understand the difference between discipline and punishment. Punishment is what you do to someone; discipline is what you do for someone.

Once a need is satisfied, it is no longer a motivator. Satisfaction does not increase motivation

I seldom read anything that is not of a factual nature because I want to invest my time wisely in the things that will improve my life. Don't misunderstand; there is nothing wrong with reading purely for the joy of it. Novels have their place, but biographies of famous men and women contain information that can change lives.

Say "no" to the good and say "yes" to the best.

A true leader produces more leaders.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.