Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.

I'm certainly not into money and prestige. For me there is simply nothing more exciting than people involved in the creation of great products. That is what drives me.

Innovation is hard because solving problems people didn't know they had & building something no one needs look identical at first.