We're going from a world of customized software to standardized platforms.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

What happens to the Microsofts, Oracles and IBMs of the world is that when they get big enough, they don't think they need to bring that same level of focus and energy to the end-user experience.

Better to be right about the trend and wrong about the implementation, than the other way around.

If people don't think the odds are against you, you're doing it wrong.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work