If you're waiting for encouragement from others, you're doing it wrong. By the time people think an idea is good, it's probably too late.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.

We didn't really start the company to go build an enterprise software company.

Startups live at the intersection of existential crisis and everything going perfectly great.