You Don't Have to Go Home from Work Exhausted!

Ironically, the thing that will likely make the least improvement in the ease of use of software-based products is new technology. There is little difference technically between a complicated, confusing program and a simple, fun, and powerful product.

Well madam, have you looked in the mirror and seen the state of your nose? Boxing is my excuse. What's yours?

Run for your lives-the computers are invading. Awesomely powerful computers tackling ever more important tasks with awkward, old-fashioned interfaces. As these machines leak into every corner of our lives, they will annoy us, infuriate us, and even kill a few of us. In turn, we will be tempted to kill our computers, but we won't dare because we are already utterly, irreversibly dependent on these hopeful monsters that make modern life possible.

I just try and learn to be a good husband and be a good father before I am a good rock star. That means saying no to certain things that go with the business.

Men do not greet one another like this ... except perhaps at rugby club dinners.

Usability methods are like sandpapering a chair. If you are making a chair, the sandpaper can make it smoother. But no amount of sandpaper will turn a chair into a table.