One must eliminate the traditional and cling to the essential.

Really to succeed, we must give; of our souls to the soulless, of our love to the lonely, of our intelligence to the dull. Business is quite as much a process of giving as it is of getting.

That is the wearisome part of business - there is no peace, no sense of certain, permanent achievement, no stability. The unexpected, and usually the awful, is forever happening.

Imagination is a valuable asset in business and she has a sister, Understanding, who also serves. Together they make a splendid team and business problems dissolve and the impossible is accomplished by their ministrations.... Imagination concerning the world's wants and the individual's needs should be the Alpha and Omega of self-education.

... hunger and cold, ill-health and pain are nothing. They pass. The thing that remains is ignorant criticism, well-meaning but futile advice, the contempt of a subordinate, the feelings of the underdog.

a few hours with Beethoven are more restful than sleep.

I am always glad to think that my education was, for the most part, informal, and had not the slightest reference to a future business career. It left me free and untrammeled to approach my business problems without the limiting influence of specific training.