Globally local commerce is a $12 to $14 trillion market. If we get 10 percent of that, we'll be very happy.

If I ever thought I wasn't the right guy for the job, I'd be the first person to fire myself.

If dandelions were hard to grow, they would be most welcome on any lawn.

Most of the time, the things that really change the world exist for something fundamentally selfish and then the world-changing ends up being a side-effect of that.

Most small business owners are not particularly sophisticated business people. That's not a criticism; they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA.

Once you have something so deeply infused in your culture and your brand, it would be very difficult to reverse that inertia if you wanted to.

It takes some experimentation to figure out what people like and don't like.