I think the leadership of a company should encourage the next generation not just to follow, but to overtake. The duty of leadership is to put forward ideas, symbols, metaphors of the way it should be done, so that the next generation can work out new and better ways of doing the job. The complaint Gordon and I have is that we are not being overtaken by our staff. We would like to be able to say, "We can't keep up with you guys", but, it is not happening.
Anita RoddickTo succeed you have to believe in something with such a passion that it becomes a reality.
Anita RoddickThere are 3 billion women in the world who don't look like supermodels and only 8 that do.
Anita RoddickYou persuade people with passion, so you've got to have a product or service you feel emotionally charged about. Then you can tell stories about it that will inspire others.
Anita Roddick