Whatever you do, be different - that was the advice my mother gave me, and I can't think of better advice for an entrepreneur. If you're different, you will stand out.

Don't underestimate the power of the vigilante consumer.

Traditionally, the role of the individual was to conform to the organization. In the future the organization will have to conform to the needs of the individual.

I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.

I didn't go to business school, didn't care about financial stuff and the stock market.

I started The Body Shop in 1976 simply to create a livelihood for myself and my two daughters, while my husband, Gordon, was trekking across the Americas. I had no training or experience and my only business acumen was Gordon's advice to take sales of £300 a week. Nobody talks of entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking.

the most powerful bodies in the world, the World Trade Organization, the World Bank, and the International Monetary Fund, are also the least democratic and inclusive.