I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.

A vision is something you see and others don't. Some people would say that's a pocket definition of lunacy. But it also defines entrepreneurial spirit.

the leaders of globalization ... have tied themselves to a single measurement by which they judge success and failure ... They only measure money and the bottom line.

People don't want simply to buy the product, they want to have sympathy with the company too.

Retiring isn't even a word I'd understand. Taking what makes you feel alive, and everyone's looking for ways of making them feel alive, in whatever they do - relationships, business or work - and not just being a voice for a money making business.

One of the most intriguing things in management and in business is the role of storytelling - people need the anecdotes to do the work that they do.

To run this business ... you need ... optimism, humanism, enthusiasm, intuition, curiosity, love, humour, magic and fun, and that secret ingredient-euph oria.