I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.

How can you ennoble the spirit when you are selling something as inconsequential as a face cream?

We can't have self-government without the self-confidence that is at the root of it.

a social conscience is not incompatible with profit.

One of the key problems of the business world is that greed has become culturally acceptable.

A great advantage I had when I started The Body Shop was that I had never been to business school.

The bigger you grow, the more intimate communication has to be. It almost has to be belly and belly. As you get bigger and bigger in an organization, everything gets more and more detached and everything is on email or voicemail. That's the worse thing because lack of intimacy is one of the downsides (of growth).