I think that business practices would improve immeasurably if they were guided by "feminine" pinciples, qualities like love, care, and intuition.

I think it's just fear of death. I can't bear to go to sleep. There's very little, you know, between an entrepreneur and a crazy person.

The most exciting thing happening in business is the rise of vigilante consumers.

What we are trying to do is to create a new business paradigm, simply showing that business can have a human face and a social conscience.

if companies are in business solely to make money, no consumer can fully trust what they do or say.

I think the leadership of a company should encourage the next generation not just to follow, but to overtake.

I think the leadership of a company should encourage the next generation not just to follow, but to overtake. The duty of leadership is to put forward ideas, symbols, metaphors of the way it should be done, so that the next generation can work out new and better ways of doing the job. The complaint Gordon and I have is that we are not being overtaken by our staff. We would like to be able to say, "We can't keep up with you guys", but, it is not happening.