Make heroes out of the employees who personify what you want to see in the organization.
Anita RoddickIf you really didn't ever want to get wrinkles, then you should have stopped smiling years ago!
Anita RoddickThe trouble with the new world we have watched being created over the past decade is that it sees no further than money. People have always been obsessed with money, of course - greed is as old as history. But when the institutions that govern all our lives forget there was ever anything else, then it gets dangerous.
Anita Roddick