If you don't believe one person can make a difference, you have never been in bed with a mosquito.

Make heroes out of the employees who personify what you want to see in the organization.

a social conscience is not incompatible with profit.

If you really didn't ever want to get wrinkles, then you should have stopped smiling years ago!

Communication is the key for any global business.

The trouble with the new world we have watched being created over the past decade is that it sees no further than money. People have always been obsessed with money, of course - greed is as old as history. But when the institutions that govern all our lives forget there was ever anything else, then it gets dangerous.

Ninety-nine per cent of what we say is about values. I firmly believe that ethical capitalism is the best way of changing society for the better.