Be courageous. It's one of the only places left uncrowded.

My argument is: keep the bloody bottom line at the bottom. That's where it should be.

One of the key problems of the business world is that greed has become culturally acceptable.

A great advantage I had when I started The Body Shop was that I had never been to business school.

You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.

I think it's just fear of death. I can't bear to go to sleep. There's very little, you know, between an entrepreneur and a crazy person.

We are honest about our methods and our mistakes. We are not perfect - it isn't possible to be perfect - but we are trying to go in the right direction and in those circumstances, it's best not to mystify what we are trying to do.