We are honest about our methods and our mistakes. We are not perfect - it isn't possible to be perfect - but we are trying to go in the right direction and in those circumstances, it's best not to mystify what we are trying to do.

Make heroes out of the employees who personify what you want to see in the organization.

One of the key problems of the business world is that greed has become culturally acceptable.

If you really didn't ever want to get wrinkles, then you should have stopped smiling years ago!

The beauty and the fashion industry want to control you. And the way that they do it through your body. So once they control your body they control your purse and the products you buy. Its a fantastic strategy and it's working.

If I had to name a driving force in my life, I would name PASSION every time

The aging process is fascinating because it doesn't disturb me, because this is what it is supposed to be like. But I'll tell you what does - it's the lack of strength - you can't hold up suitcases and do it yourself. Loss of physical strength.