Entrepreneurs are visionaries - they see things other people don't see.

It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. And I haven't a clue how we got here!

First, you have to have fun. Second, you have to put love where your labour is. Third, you have to go in the opposite direction to everyone else.

I think it's just fear of death. I can't bear to go to sleep. There's very little, you know, between an entrepreneur and a crazy person.

The big question is: how do you institutionalize success and still keep that edge of craziness and wildeness?

Communication is the key for any global business.

a social conscience is not incompatible with profit.