If civilization is going to survive, business and policy-makers must move on, to find within themselves more developed emotions than fear or greed.

The growth of The Body Shop is testimony to the fact that you don't need to waste money on costly advertising campaigns to be successful. Instead, we've always relied on word of mouth and stories.

We are honest about our methods and our mistakes. We are not perfect - it isn't possible to be perfect - but we are trying to go in the right direction and in those circumstances, it's best not to mystify what we are trying to do.

I have always found that my view of success has been iconoclastic: success to me is not about money or status or fame, its about finding a livelihood that brings me joy and self-sufficiency and a sense of contributing to the world.

Never feel too small or powerless to make a difference.

The word love is never mentioned in big business.

One of the key problems of the business world is that greed has become culturally acceptable.