When you run an entrepreneurial business, you have hurry sickness - you don't look back, you advance and consolidate. But it is such fun

I am aware that success is more than a good idea. It is timing too.

We are essentially outsiders and that is the best definition of an entrepreneur I have ever come across.

Corporate crime kills far more people and costs taxpayers far more money than street crime.

We communicate with passion and passion persuades.

Don't underestimate the power of the vigilante consumer.

I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the best, most breathlessly exciting company - and one that changes the way business is carried out.