There are 3 billion women in the world who don't look like supermodels and only 8 that do.

I have no interest in being the biggest, the most profitable or the largest retailer. I just want The Body Shop to be the best, most breathlessly exciting company - and one that changes the way business is carried out.

You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.

The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.

We communicate with passion and passion persuades.

If there is excitement in their lives, it is contained in the figures on the profit and loss sheet. What an indictment.

Women want to be free to choose from the same range of options that men take for granted. In our quest for equal pay, equal access to education and opportunities, we have made great strides. But until women can move freely and think freely in their homes, on the streets, in the workplace without the fear of violence, there can be no real freedom.