I hope to leave my children a sense of empathy and pity and a will to right social wrongs

Make heroes out of the employees who personify what you want to see in the organization.

The business of business should not be about money. It should be about responsibility. It should be about public good, not private greed

Never feel too small or powerless to make a difference.

I'd have opened a bloody library if I'd wanted to be quiet.

We can't have self-government without the self-confidence that is at the root of it.

If I had to choose my driving force, it would be passion.