Cynicism is what passes for insight when courage is lacking

Every time you buy something consider it a vote of confidence in the company that produced it.

The market controls everything, but the market has no heart.

A great advantage I had when I started The Body Shop was that I had never been to business school.

Cynicism is what passes for insight when courage is lacking

I wake up every morning thinking...this is my last day. And I jam everything into it. There's no time for mediocrity. This is no damned dress rehearsal.

People I work with are open to leadership that has a vision, but this vision has to be communicated clearly and persuasively, and always, always with passion.