The big question is: how do you institutionalize success and still keep that edge of craziness and wildeness?

I think progress is a sort of comfortable disease, and we've got a media that says entertainment and celebrity, which isn't bad in itself but it stops the real issues coming forward.

Internationalism means that we can see into the dark corners of the world, and hold those companies to account when they are devastating forests or employing children as bonded labour. Globalization is the complete opposite, its rules pit country against country and workers against workers in the blinkered pursuit of international competitiveness.

The most exciting thing happening in business is the rise of vigilante consumers.

The money that we make from the company goes into The Body Shop Foundation, which isn't one of those awful tax shelters like some in America. It just functions to take the money and give it away.

I think the leadership of a company should encourage the next generation not just to follow, but to overtake.

How can you ennoble the spirit when you are selling something as inconsequential as a face cream?