I believe that conventional marketing techniques are increasingly ineffective. Customers are hyped out. They have been overmarketed. They are becoming more cynical about the whole advertising and marketing process.

We should be evolving into a new age of business with a worldview that maintains one simple proposition - that all of nature: humans, animals, earth, are interconnected and interdependent.

We can't have self-government without the self-confidence that is at the root of it.

Communication is the key for any global business.

How can you ennoble the spirit when you are selling something as inconsequential as a face cream?

Women are storytellers, they are communicators. They'll go and sit around a table and talk about their first date, their first smoke, their first lipstick, whatever it is. Those rituals of life, marriages and death aren't part of the language of men.

If civilization is going to survive, business and policy-makers must move on, to find within themselves more developed emotions than fear or greed.