There is no scientific answer for success. You can't define it. You've simply got to live it and do it.

If you don't believe one person can make a difference, you have never been in bed with a mosquito.

To succeed you have to believe in something with such a passion that it becomes a reality.

Ninety-nine per cent of what we say is about values. I firmly believe that ethical capitalism is the best way of changing society for the better.

It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. And I haven't a clue how we got here!

I hope to leave my children a sense of empathy and pity and a will to right social wrongs

There has been a real influence on young people, whose travel is experiential. For them, their values change when their experiences change; travel is like a university without walls.