When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There's a momentum for change that's very compelling.

My dad was an editor and a writer, and that's actually what I aspired to be.

You should be accumulating really great relationships throughout your career.

We're living in a different world now in terms of employee needs, and companies have to offer alternative methods for getting the work done. Even under the most difficult circumstances you can have creative flexibility.

When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urged me to declare bankruptcy, but I felt personally responsible for tens of thousands of employees.

Boards without women - blacklist those suckers. It's 2011. They've had the time - it's significant that they don't have women.

The day I was announced as CEO, I think the stock dropped another 20%.