As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you eliminate.

Customers require the effective integration of technologies to simplify their workflow and boost efficiency.

You should be accumulating really great relationships throughout your career.

There is an explosion of information happening, yet people demand quick access to relevant content that cuts through the clutter.

Sustainable development is a proven catalyst for Xerox innovation.

My dad was an editor and a writer, and that's really where I would have liked to have gone. But the genetic link was not intact there, so I wound up going into business. But I love to write, still. I'm not a great writer, but I enjoy it.

Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.