Sustainable development is a proven catalyst for Xerox innovation.

Get face time with the customers.

What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.

The day I was announced as CEO, I think the stock dropped another 20%.

There's nothing quite as powerful as people feeling they can have impact and make a difference. When you've got that going for you, I think it's a very powerful way to implement change.

Good leadership is about the company's success, not your own.

Investing in early childhood nutrition is a surefire strategy. The returns are incredibly high.