I'd go to conference after conference and it would essentially be the talking points. Either pro or con. It's amazing how polarized the tech conversation is. There's also this neurological fixation, the incessant wondering what the Internet's doing to our brain: "Does it make us stupid, does it make us distracted?" And then the other guys say, "No, it's making us smarter than ever, and better than ever, and more connected." And it's like, where is the economic and social context? Why is that rarely considered?
Astra TaylorGiving people what they want reduces us to consumers instead of treating us like citizens, consumers who are on the prowl for the predictable and comfortable. What we want winds up being suspiciously like what we've already got, more of the same-the cultural equivalent of a warm bath.
Astra TaylorThe point is, this is what happens when advertising and data collection is the dominant business mode. We are encouraged to be compulsive. It's not that we're terrible addicts who need to go to an AA meeting and get off our gadgets.
Astra TaylorOne sad consequence of this is that people don't feel permitted to try understand Internet infrastructure, so I'm really grateful to groups like Free Press and other nonprofits who are trying to make the issue urgent and comprehensible. And Andre Blum's book Tubes is great on this topic.
Astra TaylorTechnology and television didn't dictate one path or the other - it was civil society and public policy intervening in creating alternative funding models. So I think that's one of the questions for our time: do we want to intervene in this model or completely acquiesce and leave it to the unfettered, not-actually-that-free market? Neither path is inevitable.
Astra TaylorIt wasn't that people wanted things for free and asked for advertising to fund it - it's that these companies wanted to amass an audience whose "eyeballs" they could sell, and they gave people things for free to do that. Free services and content has been foisted upon us because there wasn't the will power to explore other options.
Astra TaylorWe like to say the Internet is the ultimate library. But libraries are libraries because people come together and fund them through taxes. Libraries actually exist, all over the country, so why is it such a reach to imagine and to someday build a public institution that has a digital aspect to it? Of course the problem is that libraries and other public services are being defunded and are under attack, so there's a bigger progressive struggle this plays into.
Astra Taylor