Talking things over has its place in an organization [but] so-called conferences are being grossly overdone. One executive stops at the desk of another to tell him, perhaps, about the wonderful score he made at golf on Saturday afternoon. This chin-chin immediately becomes a conference, and neither the office boy nor the telephone operator must disturb either gentleman. More idle gossip is indulged in at many business conferences these days than an old wives' sewing circle would be guilty of.
B. C. ForbesAfter visiting several of America's most fashionable playgrounds, I have reached the conclusion that men who work hard enjoy life most. The men at such places can be divided into two classes, first, busy men of affairs ... and, second, rich loafers. I was impressed by the obvious enjoyment corporation heads and other important executives were deriving from their vacation activities.... The idle rich fellows, on the other hand, although indulging in exactly the same activities, palpably were bored.
B. C. ForbesA certain ultra-dignified gentleman of unusual prominence carried himself so stiffly that nobody felt free to call him by his first name. He quarreled with a friend of earlier days and from then on the two never spoke. The day the friend died an associate found the ultra-dignified gentleman staring through the window. When he came out of his reverie, he soliloquized with a sigh, ""He was the last to call me John."" Is any man really entitled to regard himself a success who has failed to inspire at least a goodly number of fellow mortals to greet him by his first name?
B. C. ForbesEmployers, have you ever stopped to reckon what the goodwill of your workers is worth? ... In most large concerns it would be worth more in dollars and cents to have the goodwill of the working force than of those on the outside. It has been repeatedly demonstrated that the average working force is capable of increasing its production 25% or more whenever the workers fell so inclined. Workers animated by ill will cannot possibly give results equal to those of workers animated by goodwill. The tragic fact appears to be that a tremendous number of working forces are not so animated.
B. C. Forbes