Your people smarts will prove ten times more valuable than all the book smarts you can't get.

People want to do business with someone they like. If people like you, they're going to want to do business with you. And if they don't you're going to have an almost insurmountable obstacle to overcome.

Most great entrepreneurs I know are nothing like the other kids. They're almost like tangent lines - those lines that seem to go nowhere. Nothing connects them, until they get out in the real world. Then they connect just fine.

I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.

Empathy for the people you're working with and being aware of their needs...that's the "big kahuna" in managing people.

Become better at firing than hiring - it's crucial for building a business.

I like to wake up and just feel gratitude. Gratitude for waking up, for my health, for my kids, for my family. A lot of times in the evening, I'll write down what my goals are for the next day; When I wake up, I look at that list again. I meditate.