The productiveness of any meeting depends on the level of thought given to the agenda in advance, and you should never leave a meeting without writing a follow-up list with each item assigned to one person. And go outside. All the big ideas are on the outside. You'll never have a creative idea at your desk.

The worst that could happen is I lose my company and go back to being a waitress. I don't think money's a great aspiration for a lot of people that succeed. They they have other motivations that turn them on. And money was not one of mine.

The wheels of justice - they're square wheels.

Good salesmanship is nothing more than maximizing the positive and minimizing the negative.

Great sales people [don't] have the ability to feel sorry for themselves.

Don't be afraid to go for positions, jobs or take on clients just outside of your knowledge base. It's when you're uncomfortable that you learn and grow the most.

The difference between the real winners is how long they take to feel sorry for themselves. My winners feel it... but they come back up and say 'hit me again.'