Buyers decide in the first eight seconds of seeing a home if they're interested in buying it. Get out of your car, walk in their shoes and see what they see within the first eight seconds.

People want to do business with someone they like. If people like you, they're going to want to do business with you. And if they don't you're going to have an almost insurmountable obstacle to overcome.

The difference between the real winners is how long they take to feel sorry for themselves. My winners feel it... but they come back up and say 'hit me again.'

I've never had a really creative idea sitting at my desk. All the big ideas that made a difference happened when I was playing outside.

I hadn't learned to read by third grade, which wasn't unusual for some kids. I knew something was wrong because I couldn't see or understand the words the way the other kids did. I wasn't the least bit bothered - until I was sent back to the second-grade classroom for reading help after school.

The worst that could happen is I lose my company and go back to being a waitress. I don't think money's a great aspiration for a lot of people that succeed. They they have other motivations that turn them on. And money was not one of mine.

If a house is priced appropriately, make a bid 10 percent below that amount.