It's hard in daily life. It's even harder in management because it's the stress of the moment.

The key to high-quality communication is trust, and its hard to trust somebody that you dont know.

As companies move to web-based computing they get a lot more servers, which are difficult to manage and control. All kinds of problems can arise - security, quality and worms.

It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.

In life, you don't have a level of confrontation and the nonsense you run into when you're a CEO. CEOs aren't born.

In a company, hundreds of decisions get made, but objectives and goals are thin.

One of the great things about building a tech company is the amazing people that you can hire.