It's hard in daily life. It's even harder in management because it's the stress of the moment.

To succeed at selling a losing product, you must develop seriously superior sales techniques. In addition, you have to be massively competitive and incredibly hungry to survive in that environment.

It's pretty clear that [customers] know what their budgets are now, and what they want to spend it on.

The person they're working with, is going to be the person they'll know more. So if that person leaves, they're going to go - well, should have I left too? What did they get and how does that compare to my deal.

There is no silver bullet. There are always options and the options have consequences.

The one thing with stress is, you've got to keep your focus on what you can do, not what happened to you.

In life, you don't have a level of confrontation and the nonsense you run into when you're a CEO. CEOs aren't born.