It's hard in daily life. It's even harder in management because it's the stress of the moment.

Planning is valuable, tho the plan is usually useless.

As companies move to web-based computing they get a lot more servers, which are difficult to manage and control. All kinds of problems can arise - security, quality and worms.

When you're making a critical decision, you have to understand how it's going to be interpreted from all points of view. Not just your point of view, not just the person you're talking to, but the people that aren't in the room. Everybody else.

You're better off being The Beatles than The Monkees, as a startup.

You can take somebody's job, you have to take their job, but you don't have to take their dignity.

You know what the difference between a vision and a hallucination is? They call it a vision when other people can see it.