Nothing motivates a great employee more than a mission that's so important that it supersedes everyone's personal ambition.

If you manage a team of 10 people, its quite possible to do so with very few mistakes or bad behaviors. If you manage an organization of 1,000 people it is quite impossible. At a certain size, your company will do things that are so bad that you never imagined that youd be associated with that kind of incompetence.

Generally the reason they fail in the job is, you made some mistake in the hiring process in that you didn't match... them to the needs of your company accurately enough. That's the #1 reason this fails. And that's generally a good place to start: Here's where we are and here's what I didn't recognize about us and about you when I made the decision, and now it is what it is.

Nothing motivates a great employee more than a mission that's so important that it supersedes everyone's personal ambition.

Sometimes an organization doesn’t need a solution; it just needs clarity.

Groupon looked like a very high valuation, but any investment in a great company at any stage is almost always a good investment.

You're better off being The Beatles than The Monkees, as a startup.