What do you get when you cross a herd of sheep with a herd of lemmings? A herd of venture capitalists.

The thing that's confusing for investors is that founders don't know how to be CEO. I didn't know how to do the job when I was a CEO. Founder CEOs don't know how to be CEOs, but it doesn't mean they can't learn. The question is... can the founder learn that job and can they tolerate all mistakes they will make doing it?

Sometimes an organization doesn’t need a solution; it just needs clarity.

Most large mistakes in organizational design come from putting the individual ambitions of the people at the top of the organization ahead of the communication paths for the people at the bottom of the organization.

The key to high-quality communication is trust, and its hard to trust somebody that you dont know.

I was an executive running a pretty substantial group before becoming CEO, and I had no idea what it was like. When something goes wrong, people say, 'It's all your fault.' Your reaction is, 'It's not my fault.' But what do you mean? I was the founder, I hired everybody in the company, I was managing it.

You know what the difference between a vision and a hallucination is? They call it a vision when other people can see it.