It's quite possible for an executive to hit her goal for the quarter by ignoring the future.

Don't punk out and don't quit.

Most large mistakes in organizational design come from putting the individual ambitions of the people at the top of the organization ahead of the communication paths for the people at the bottom of the organization.

Leadership is hard to train on.

A CEO needs great intelligence and great courage. And I always found my courage was tested more.

Every time you make the hard, correct decision you become a bit more courageous, and every time you make the easy, wrong decision you become a bit more cowardly. If you are CEO, these choices will lead to a courageous or cowardly company.

Relationships built from a business do better than the reverse.