If you have never done the job, how do you know what to want?

Yeah, I became a successful entrepreneur... Eventually

It turns out that is exactly what product strategy is all about—figuring out the right product is the innovator’s job, not the customer’s job.

Groupon looked like a very high valuation, but any investment in a great company at any stage is almost always a good investment.

How do you make your company a good place to work in general? That's a really really really large and complex set of skills. A lot of it is on the job training, combined with excellent mentorship.

Breakthrough ideas usually come from guys who look like they're hallucinating

The key to high-quality communication is trust, and its hard to trust somebody that you dont know.