The diversity of web browsers tomorrow will match the diversity of ink browsers (aka paper) today
If you want toget the most outof a sketch, youneed to leave bigenough holes forthe imaginationto fit in.
The fundamental thing about sketching is that it isabout asking not telling
The experience is about how we get there, not the landing place.
If I can see it, it's a failure
My thesis [is] that in order to design a tool, we must make our best efforts to understand the larger social and physical context within which it is intended to function