My thesis [is] that in order to design a tool, we must make our best efforts to understand the larger social and physical context within which it is intended to function
Bill BuxtonUltimately, we are deluding ourselves if we think that the products that we design are the โthingsโ that we sell, rather than the individual, social and cultural experience that they engender, and the value and impact that they have. Design that ignores this is not worthy of the name.
Bill Buxton