People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

In the best organizations, love is the real "pixie dust."

For almost 100 years, The Walt Disney Company has had a variety of leaders. Even though it has been hard for some of these leaders to maintain their focus, the Company has been successful in remaining true to Walt's original direction to create the finest in family entertainment.

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.

Storyboarding is what I call an "idea landscape" - one that can help unleash creativity, improve communication, and identify practical solutions to complex problems. The beauty of storyboarding is that ideas from an entire team are harnessed, not just those from the extroverts or vocal members.

The two critical questions to ask are: "Who is my customer?" and "What value am I adding?" Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.

Vision without execution is like a plane without wings, or Dumbo without ears, it just won't fly.