Recognize that millennials' personal long-term goals may have nothing to do with their organizations' long-term goals. Discover and facilitate their long-term goals, and they will be more inclined to help their organizations achieve success.

An idea becomes great when it becomes tangible.

The results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.

I would advise any startup to take the time to define their unique culture and work at making it a reality.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

In the best organizations, love is the real "pixie dust."

The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.