Software is the magic thing whose importance only goes up over time.

At Microsoft there are lots of brilliant ideas but the image is that they all come from the top - I'm afraid that's not quite right.

There are websites that any government wants to block. The truth about the Internet is that it's extremely hard to block anything - extremely hard. You'll never get perfect blocking.

People should just buy a CD and rip it. You are legal then.

The spread of online information isn't just good for charities. It's also good for donors. You can go to a site like Charity Navigator, which evaluates nonprofits on their financial health as well as the amount of information they share about their work.

Technology must be implemented as part of a thoughtful, holistic approach to education transformation that includes teacher training, relevant curricula, parental involvement, and programs for children that fill unmet needs for basics like nutrition and health care.

With world health, every life you save is a wonderful thing, so it's not this question of whether you solve it or you don't. The chance of completely solving the problems has long odds. But really, the thing is that you get to save the first child, the second child, the third child. You can just feel good about that.