You have to think for an email. What's the subject? What's it about? It takes two seconds to think about that. So you have to think, Is this a work thing or a social thing? Which? Then you get into a situation that you don't want to be in, because then people are thinking about it too much.
Biz StoneWe hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.
Biz StoneWhen I studied graphic design, I learned a valuable lesson: There's no perfect answer to the puzzle, and creativity is a renewable resource.
Biz Stone