We hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.

There's no such thing as a superhero, but together we can world in a new direction.

We realized we weren't really using Odeo, we weren't investing our own time creating podcasts. We were building a tool that was a great idea for some other people. That's a dangerous way to go because if you don't actually use it yourself and love it, then you aren't going to be as fully invested in it from the start. That's what leads you to doing side projects.

The two things I use the most are the MacBook Air and my iPhone. Those are my two most-used gadgets that are dented, scratched and smashed.

I got an idea: people like news why don't we write the news down on a piece of paper, and we'll gas them up and drive them to everyone's house. I mean, if you were going to say that now, it doesn't sound like a great idea, because there are other ways you can distribute the news.

I mean, even when it's really simple, there's so much amazing beautiful creativity that can come out of that.

I mean just look at haiku, the idea of it. We want to focus on that singularity, on that simplicity, but we still want to add features and add value, but we want to do it in a way that fits in with that mentality of simplicity. You have to spend a lot of time thinking about it.