The greatest competitive advantage is to allow your employees to be part of something. Something bigger than what you're doing.

[People] had never heard about someone giving something away every time they sold something.

With technology today, companies are less in control of their brand

Keep it simple: own as little as you can get away with, schedule everything, keep a notebook, don't let technology enslave you.

My goal was to go back to Argentina, and give them all-all the shoes-away. Not just to give them away, but to place them on each child's foot.

Be tenacious. One thing that has allowed me to have some level of success is that I am fine with cold-calling people. It doesn't scare me to call someone who has no idea who I am and say I'd love to take you to lunch.

People always ask me, when I had the idea for TOMS, did it change my life? As romantic and noble as it is, no it did not change my life. But when I went to Argentina on that first shoe-drop, it did change my life.