[I] never talk about gratitude and joy separately, for this reason. In 12 years, I've never interviewed a single person who would describe their lives as joyful, who would describe themselves as joyous, who was not actively practicing gratitude.

Courage originally meant "To speak one's mind by telling all one's heart

That's really part of being a grounded theory researcher - putting names to concepts and experiences that people have.

How can we embrace rest and play if we've tied our self-worth to what we produce?

Shame is the most powerful, master emotion. It's the fear that we're not good enough.

What we know matters but who we are matters more.

I'm an academic. I'm hardwired for a good debate.