[I] never talk about gratitude and joy separately, for this reason. In 12 years, I've never interviewed a single person who would describe their lives as joyful, who would describe themselves as joyous, who was not actively practicing gratitude.

If we are going to find our way out of shame and back to each other, vulnerability is the path and courage is the light. To set down those lists of *what we're supposed to be* is brave. To love ourselves and support each other in the process of becoming real is perhaps the greatest single act of daring greatly.

I wasn't really testing it on myself as much as I was learning from other people about what it meant to live and love with your whole heart, and then thinking, oh my god, I'm not doing that.

Perfection is crucial in building an aircraft, a bridge, or a high-speed train. The code and mathematics residing just below the surface of the Internet is also this way. Things are either perfectly right or they will not work. So much of the world we work and live in is based upon being correct, being perfect.

I am a storyteller and a researcher, and I'm sorry the world has a hard time straddling the tension of those two things, but that's who I am.

There is no innovation and creativity without failure. Period.

We teach what we have to learn. It's been an extraordinary journey that I couldn't have done with not only the research participants but the community, the tribe that we've built of people who are also on this journey.