Cool is the emotional straightjacket. It makes us less available for connection which makes us less equipped for leadership roles.

We're all so busy chasing the extraordinary that we forget to stop and be grateful for the ordinary.

Guilt is just as powerful, but its influence is positive, while shame's is destructive. Shame erodes our courage and fuels disengagement.

We are the most in-debt, obese, addicted and medicated adult cohort in U.S. history.

That's really part of being a grounded theory researcher - putting names to concepts and experiences that people have.

Don't try to win over the haters; you are not a jackass whisperer.

Living a connected life ultimately is about setting boundaries, spending less time and energy hustling and winning over people who don't matter, and seeing the value of working on cultivating connection with family and close friends.